Frequently Asked Questions - General

What is a Hardwood Floor?Woodstock hardwood floors are part of a tradition in British interiors that goes back many centuries. Resilient, good-looking, warm and hard wearing, Woodstock hardwood floors are made from solid wood selected for durability and strength combined with natural beauty, character and variation of grain.

Should we expect color variations in my floor?
Yes - wood is a product of nature; therefore, you will see variations from board to board in all categories. No two boards are ever the same.

I moved my area rug and my wood is lighter where my area rug was. What happened?

Wood goes through a natural aging process called patina. Bright sunlight can also accelerate this condition. Moving area rugs or other items that may cause this effect from time to time is recommended.

When I walk across my hardwood floor, I hear popping sounds. Why?
There are a number of reasons for this condition. Usually it is caused by uneven sub-floors (see manufacturer's instructions for sub-floor tolerances). Improper trowel or improper adhesive could also cause this.

Should I use unfinished or prefinished hardwood?
It is actually personal preference. They both have advantages. For example, if you want to match the existing woodwork, you may wish to go with unfinished so it can be stained to blend woodwork. However, prefinished is already finished with some great benefits: longer finish warranties, uniform stain application, and a cleaner environment.

Can I wax my urethane floor?
Yes, however, it is not recommended. Once you wax a floor, it should be maintained as a wax-finished floor. Wax may inhibit the adhesion of future application of top coating materials or make it slippery.